Terms of Service

OVERVIEW

Welcome to XEKOYA. The terms “we”, “us” and “our” refer to XEKOYA. XEKOYA operates this website, store, and all related services, including content, features, tools, products, and services (collectively, the “Services”) to provide you with a seamless shopping experience.

Our store is powered by Shopify, which enables us to deliver the Services to you.

These Terms of Service (“Terms”) govern your access to and use of our Services, including your rights and responsibilities. Please read them carefully, as they include important legal information such as warranty disclaimers and limitations of liability.

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use our Services.


SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least the age of majority in your jurisdiction, or you have given consent for a minor dependent to use the Services under your supervision.

You agree to provide accurate, current, and complete information when making a purchase or creating an account. You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.

Accounts may not be transferred, sold, or assigned.


SECTION 2 – OUR PRODUCTS

We strive to ensure all product descriptions, images, and specifications are accurate. However:

  • Product appearance (including color) may vary due to device displays

  • Minor variations may occur due to product updates or improvements

We reserve the right to:

  • Modify or discontinue products at any time

  • Limit quantities by customer, region, or order


SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase.

XEKOYA reserves the right to accept or decline any order at our discretion. Orders are only confirmed once payment is processed and acceptance is issued.

We may cancel or modify orders and will attempt to notify you using the contact information provided.

All purchases are subject to our Refund & Return Policy.

You agree that purchases are for personal use and not for resale.


SECTION 4 – PRICING AND BILLING

  • Prices are subject to change without notice

  • Prices shown do not include taxes, shipping, or import duties unless stated

  • Final pricing is confirmed at checkout

You agree to provide accurate billing and payment information and authorize us to charge your payment method.


SECTION 5 – SHIPPING AND DELIVERY

  • Delivery times are estimates and not guaranteed

  • XEKOYA is not responsible for delays caused by carriers, customs, or external factors

Once the product is transferred to the carrier, risk of loss transfers to the customer.


SECTION 6 – INTELLECTUAL PROPERTY

All content on the Services—including logos, product designs, text, images, videos, and branding—is owned by XEKOYA or its licensors and protected by applicable laws.

You may not reproduce, distribute, or use any content without prior written permission.

“XEKOYA” and related branding elements are protected trademarks.


SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” without warranties or control. Your use of such tools is at your own risk.


SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links to third-party websites. We are not responsible for their content, policies, or practices. Use them at your own risk.


SECTION 9 – RELATIONSHIP WITH SHOPIFY

XEKOYA uses Shopify to power its store. However, all transactions are between you and XEKOYA.

You agree that Shopify is not liable for any claims related to purchases made through our store.


SECTION 10 – PRIVACY

Your use of our Services is subject to our Privacy Policy.

Information may also be processed by Shopify and third-party providers as necessary to deliver our Services.


SECTION 11 – FEEDBACK

Any feedback you submit (reviews, suggestions, etc.) grants XEKOYA a worldwide, royalty-free license to use, reproduce, and distribute such content.

You are responsible for ensuring your feedback is lawful and does not violate third-party rights.


SECTION 12 – ERRORS AND INACCURACIES

We reserve the right to correct errors, inaccuracies, or omissions at any time, including after an order has been placed.


SECTION 13 – PROHIBITED USES

You agree not to use the Services:

  • For unlawful or fraudulent purposes

  • To violate laws or regulations

  • To infringe intellectual property rights

  • To distribute malware or harmful code

  • To engage in abusive, harmful, or deceptive behavior

Violation may result in termination of access.


SECTION 14 – TERMINATION

We may suspend or terminate access to the Services at any time without notice.

You remain responsible for any outstanding obligations.


SECTION 15 – DISCLAIMER OF WARRANTIES

All Services and products are provided “as is” and “as available”, without warranties of any kind, except as expressly stated.

We do not guarantee uninterrupted or error-free operation.


SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, XEKOYA shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits, data, or revenue

  • Any damages arising from use of products or Services


SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless XEKOYA and its affiliates from any claims arising from:

  • Your violation of these Terms

  • Your misuse of the Services

  • Your violation of any law or third-party rights


SECTION 18 – SEVERABILITY

If any provision is deemed unenforceable, the remaining provisions remain valid.


SECTION 19 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and XEKOYA regarding the Services.


SECTION 20 – ASSIGNMENT

You may not assign your rights under these Terms without our consent. XEKOYA may assign its rights freely.


SECTION 21 – CHANGES TO TERMS

We reserve the right to update these Terms at any time. Continued use of the Services constitutes acceptance of changes.


SECTION 22 – CONTACT INFORMATION

For questions regarding these Terms:

📧 support@xekoya.com
🌐 www.xekoya.com